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Answering Services: What Business Owners Should Know Many businesses today are looking for ways to lower their cost of operation. One way of accomplishing this is foregoing non-essential expenses. However, it remains necessary even if somewhat expensive for most companies to hire a receptionist. A receptionist is integral to any well-run business and it is difficult to do without one. Employing one at minimum wage will cost you a monthly total of $1200 upwards. Contracting an answering service company could save you from spending this kind of money. Below are some points to help you understand how answering service pricing works. When you choose to contract an answering service provider, think of it as an investment. The start-up cost is essential as a first consideration. Answering service companies will charge you a setup fee. The fee may be upwards of $15, but this hinges on the particular company. The size of your business does not affect the setup fee. Small enterprises, as well as larger ones, are charged the same price range. Next on your list of considerations should be the answering service cost. The cost of the service generally varies depending on the answering service provider. Your selected package is what will determine the overall cost. However, one key similarity is that all companies will have a standard monthly fee set. Referring back to the monthly fee will give you an indication of how much it will cost to use the service. To cover a certain number of calls per month will cost you from around $19 upwards.
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One of the factors that will influence answering service pricing is additional features. A unique forwarding number is a good example. Answering service providers generally have their own selection of numbers from which you can choose from. Be prepared to spend an upwards of $10 to purchase a number. Taking and delivering of message carries its own separate charges. Usually the average minimum for this is $5 a month.
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Customer preferences tend to dictate the packages that they will favor. Most answering service providers offer packages based on their client preferences. This includes considerations such as the volume of calls a company receives to whether the contract is monthly or long-term. Usually, it is less affordable to maintain a monthly contract as opposed to a long-term contract. A long term contract is not only preferable to a short term one bit is more affordable as well. Answering service pricing will be affected by call charging. There are two main types of call charging: calls can be charged per minute or per call. The better option will vary depending on the type of calls you generally receive. The second choice is better suited to companies that field long phone calls. $0.98 an $0.45 are the average charges per minute and per call respectively. With the information above, you now have a better grasp of how answering service pricing works.